The majority of appointments are kept free every day for booking on the day. A few will be available for pre-booking but only by six weeks ahead. The idea is that there will be enough free appointments every day to make pre-booking unnecessary and our experience has been that the system works well enough for patients to have confidence in being able to book a doctor's appointment on the same day they need it.
Please ring your usual doctor's secretary on the day you would like to see a doctor:
| Dr Chan and Dr Byfleet's secretary | 01494 787109 |
| Dr Ferguson's secretary | 01494 787110 |
| Dr Sapsford's secretary | 01494 787107 |
| Dr Carter/Dr Watteeux' secretary | 01494 787108 |
Routine appointments are usually booked at 10-minute intervals. Please let the secretary know if you need more time, either for complex problems or for other members of your family.
Also, please let us know if you no longer need an appointment; someone else could use it.
We will try and give you an explanation if surgeries are running more than 30 minutes late. Patients with a serious, urgent problem will be seen as a priority and your understanding of this eventuality will be much appreciated.
Please ring after 11.00am for anything not related to appointments or urgent visits