During the half term of 23rd October to 30th October, we will only have ‘book on the day appointments’ there will be no online booking or pre-booking or booking of follow ups – as we will need to retain the appointment capacity for each day as opposed to clinics already being around 50% booked each day which is the current situation.  There will still be the option to send your request via the online form below and we will get back to you within 48 hours unless you are told otherwise.


Online Consultations

We are now using online consultations - you can submit an administrative or non urgent medical query using your phone, tablet or computer.  This will save you time queuing on the telephone and we hope will be a more efficient way of working. 

A member of the team will respond to you to help you with your request via text, email or phone call.  

We will respond within 2 working days - this service is not for urgent requests

If the service has reached capacity for safe working you will not be able to send medical request during that time.  

Please click on the image opposite to access this service.

Appointment System

We offer both face to face and telephone appointments for our clinical team.  We also work very closely with our Primary Care Network colleagues in order to offer a wide range of clinics over a number of disciplines including pharmacists, physio's, health and wellbeing coaches including nutritional support and social prescribers.

Our trained Patient Advisors will ask you a few questions regarding your appointment needs to prioritise your care with the most appropriate healthcare professional. Confidentiality guidelines are strictly adhered to, a brief summary of your issue guides our doctors so that they can be prepared for your appointment or can escalate your care if they are concerned. 

For all appointments, please press option 1 when telephoning the surgery.

Around two thirds of appointments are kept free every day for booking on the day. One third will be available for advanced booking by up to six weeks ahead. This to try to balance the need for pre-booking appointments and to ensure there is enough space for people who are poorly that day. 

Routine appointments are usually booked at 10-minute intervals. Please let us know if you need more time, either for complex problems or for other members of your family.

You can currently book telephone appointments online with Patient Access via the link at the top of this page or the NHS App - these are at the beginning and the end of the day. 

We operate a book on the day approach to appointments over the school holidays. 

GP Training

We are an Oxford Region training practice and regularly have Learning Doctors in the practice.  Occasionally, video recordings of consultations are made for teaching purposes; these are viewed only by doctors. You will always be told when a video is being made and your consent sought. Please tell us if you would rather not take part.

As a training practice, Rectory Meadow is regularly assessed by other doctors from outside the district. They do need to view some medical records. If you are unhappy with this, please let us know and we will ensure that your records are not used for assessment purposes.

Specialist Trainee Doctors 

We usually have one or two Specialist Trainee Doctors (ST Doctors) with us for a year or more's training. ST Doctors are qualified doctors who have undergone substantial training in a hospital and then spend a year in an appointed general practice before settling down in a partnership.

Medical Students

In addition, our Practice is a "community teaching practice" for King's College London School of Medicine.  With the supervision of your GP or nurse, medical students may, with your consent in advance, join your consultation.  This is one way medical students learn to become good doctors and understand patients' views about their care. 

We appreciate your help with all their learning.

GP Extended Hours

Practice Extended Hours

The Practice offers care planning and first contact physio appointments on Mondays between 18:00 and 20:00


We also offer group consultations on 1 saturday morning each month where we focus on areas such as :

Falls prevention

Chronic pain

Back or knee pain


Home Visits

If possible, we prefer to see you at the surgery where we have all the necessary equipment and resources to treat you properly. However, we can arrange to visit those too ill or infirm to come to us.

Please telephone the surgery before 10.00am if a home visit is required on that day. Please give the receptionist or secretary as much information as possible to enable the doctor to allocate priority to house calls.

Please remember that several patients can be seen at the surgery in the time that it takes to do a home visit.

Community Pharmacies

The Community Pharmacy team may be the most experienced in certain situations, and it can be quicker for you to utilise their expertise and services. 

NHS guidelines advise which medications may only be available to purchase over the counter. This can save a lot of time and community pharmacists can provide advice on many ailments.

Cancelling or changing an appointment

Please let us know as soon as possible if you no longer need an appointment so we can cancel and rebook for another patient.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs


Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Travel vaccinations

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice