NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

AnswerTotal
Very Good2707
Good532
Neither Good Nor Poor118
Poor79
Very Poor69
Don't Know16

What you had to tell us

We asked... "Can you tell us why you gave that response?"

CommentDate
Friendly greating, awareness of existing ailments.followed by the time taken to describe and update in the review. The consideration and discussion about ongoing treatment and medication being used together with updates to that medication. 2mins social catch-up on leaving. Very positive ☺️ appointment, with a good feel. Thank you doc jafri Saturday 30 May 2026
Excellent communication and same day appointment. My GP was helpful and empathetic.Saturday 30 May 2026
Polite cheerful staff Dr gives time needed to discuss problems.Saturday 30 May 2026
The District Nurses are fabulous. Always cheery and reliable and professional. They have made an unpleasant time much easier and I have felt well looked after. Saturday 30 May 2026
Dr Louis Geng was very good - patient with good adviceFriday 29 August 2025
Dr Jafri was very professional and had a friendly manner. She took time to listen Friday 29 August 2025
Haven’t actually had the appointment yet due to me trying to reschedule it, but as always the interactions and conversations had via the phone or other means are always very good. Super nice and friendly Thursday 24 July 2025
Dr very thorough/informative Thursday 24 July 2025
Seen promptly and efficiently.Thursday 3 July 2025
Both clinicians were friendly and informativeWednesday 2 July 2025